01
Getting started
Choose your role before registering.
What is Chamet? →
Host or agent: which role? →
Host registration steps →
Agency registration steps →
Before joining an agency →
CHAMET AGENTS · HELP CENTER
What do you need help with?
Find clear steps for registration, account access, live streaming and agency payments.
02
Login & verification
Find the step that is blocking your account.
Verification code not arriving →
Login not working →
Face verification failed →
Protect your password and codes →
03
App & live streaming
Check permissions, sound and connection.
Find the genuine app download →
Camera not working →
Microphone not working →
Video lag and connection →
App crashing or freezing →
Prepare your first live stream →
04
Manage your agency
Recruit clearly and support your team.
Use the agency dashboard →
Invite and onboard a host →
Check an invitation link →
Working with a sub-agent →
Host recruitment guide →
05
Beans & commission
Separate example calculations from your account figures.
How commission is calculated →
Understand Beans and Diamonds →
Check a commission example →
Evaluate earnings claims →
06
Withdrawals & payout setup
Use the methods and conditions shown in your account.
Payments and withdrawals guide →
Prepare your payout details →
Understand payment status →
Missing payout: collect evidence →
Currency conversion and fees →
Still need help?
Tell us the step you reached and the message you see. Keep passwords and verification codes private.
Send us your question →For MetWallet, account binding or payout changes, check the options inside your account and use the provider’s verified support. We cannot approve accounts or process withdrawals for you.